Ahhh Request Tracker

Here's a problem: You have a RT system running mysql 4.1 with version Best Practical RT version 3.2.2. How do you upgrade to the latest tracker system and database and keep all your data?



Answer: Rebuild the system with it's version on another system first, test its functionality, then upgrade on the separate system.

Setting up NTP in FreeBSD

System clocks are poor at best. There's lots of reasons for this, most which I don't really understand. Anyway, the best way to prevent from time drift is to setup NTP:

edit /etc/ntp.conf with:

server 0.north-america.pool.ntp.org prefer
server 1.north-america.pool.ntp.org
server 2.north-america.pool.ntp.org
driftfile /var/db/ntp.drift
restrict default ignore


set the service to activate on restart in /etc/rc.conf:
ntpdate_enable="YES"

restart the machine